Workforce forecasting software empowers organizations to anticipate staffing demands, align talent management with strategic business objectives, and stay agile in a constantly evolving labor market. These platforms leverage historical data, internal metrics, and industry trends to forecast future workforce needs, enabling data-driven decisions around hiring, reskilling, and resource allocation.
According to a 2023 Gartner report, 42% of HR leaders cited workforce planning as a top priority. This highlights the growing need for intelligent systems that address skill gaps, improve operational efficiency, and support proactive talent strategies.
This blog highlights the top 8 workforce forecasting tools of 2025 for their role in boosting efficiency, optimizing talent, and enabling future-ready planning.
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Top 8 Workforce Forecasting Software
1. iMocha
iMocha is an AI-powered Skills Intelligence platform that complements workforce forecasting software by offering real-time visibility into employee skills, identifying gaps, and forecasting future capability needs. It enables strategic workforce planning through skills data, benchmarking, and targeted talent development, aligning workforce strategies with evolving business objectives.
Key features:
- Employee skills inventory: Maintains an up-to-date view of skillsets across the organization for informed decision-making.
- Skills gap analysis: Identifies strengths and gaps in workforce capabilities to guide strategic planning.
- Skills benchmarking: Compares employee competencies with industry and role-specific standards to identify improvement areas.
- Forecasting future skill needs: Analyzes internal data and industry trends to anticipate skill demands and develop strategic workforce plans.
- Employee upskilling and reskilling: Recommends targeted learning paths to prepare employees for future roles and evolving demands.
Founding Year: 2015
G2 Rating: 4.4/5 (26 Reviews)
Pricing: Checkout iMocha pricing here
2. Atoss
ATOSS helps businesses manage their workforce, especially during unexpected changes in staffing needs. It's suitable for any company, ensuring the right people are available at the right time while controlling costs.
Here are some of its key features:
- Accurate forecasting for better planning: ATOSS predicts changes in staffing needs, helping you make cost-effective decisions.
- Data-driven insights: Uses past data and future predictions to create accurate forecasts for demand-driven workforce planning strategies.
- Clear view of staffing needs: Get a detailed picture of who you need and when.
- Effective workforce management: Accurately predict staffing needs for optimal resource deployment.
- More time to react: Forecast demand changes, giving you time to adjust staffing and avoid costly last-minute issues.
Founding Year: 1987
G2 Rating: 4/5 (1 Reviews)
3. Genesys
Genesys helps businesses create personalized customer experiences at scale. It's a cloud-based platform that boosts growth by enabling differentiation through the right customer experience, while improving employee engagement and operational efficiency.
Here are some of its key features:
- Forecast like a pro: Plan your staffing needs up to two years in advance. Optimize schedules to boost efficiency, reduce overtime and keep your team happy. All while staying on budget.
- Scheduling made easy: Automate shift assignments, set flexible work rules, and streamline the entire process.
- Empower your employees: Give your team control over their work-life balance. With the Genesys Tempo™ mobile app, they can view schedules, request time off, and manage their time right from their phones.
- Hire the right people: Make your hiring process even better with tools that help you assess and confirm candidates' skills, ensuring they're a perfect fit for your contact center.
Founding Year: 1990
G2 Rating: 4.3/5 (1362 Reviews)
4. Rotageek
Rotageek is a workforce forecasting system that takes the guesswork out of scheduling. It uses customer data to predict how busy operations will be, enabling staff schedules that precisely match demand. Its smart forecasting models help align staffing with actual customer needs.
Here are some of its key features:
- Cost-effective staffing: Optimize your budget and improve labor efficiency by up to 25%.
- Flexible forecasting: Forecast using budget or customer demand data for optimal scheduling.
- Data-driven scheduling: Precise forecasts down to 15-minute intervals ensure schedules adapt to changing needs.
- Evidence-based decision making: AI-powered scheduling justifies decisions and continually improves based on customer demand.
Founding Year: 2009
G2 Rating: 4.6/5 (28 Reviews)
5. Verint
Verint is a workforce management platform that comes with AI-powered forecasting and scheduling bots. The platform helps you build accurate capacity plans quickly, even in the most complex situations. Plus, with its unique TimeFlex Bot, employees can easily adjust their schedules based on their needs and preferences.
Here are some of its key features:
- Real-time performance support: Provides real-time guidance and personalized tips to agents during calls, boosting performance.
- Interaction analysis: Makes it easy to review all customer interactions and spot areas for improvement.
- Omnichannel scheduling: Schedule across channels, match schedules to skills, and handle exceptions with ease.
- Mobile accessibility: Agents and supervisors can access everything they need online or on their phones.
Founding Year: 1994
G2 Rating: 4.5/5 (40 Reviews)
6. Deputy
Deputy is a labor forecasting software that helps manage workforce operations efficiently. It handles everything from creating schedules to tracking employee hours, all in one place. Plus, it's perfect for teams on the move, letting them clock in and out right from their phones.
Here are some of its key features:
- Spot trends: Get a clear picture of your business performance, like labor costs and how demand changes.
- Create the perfect schedule: Use real-time data to see how your actual performance compares to your forecasts, and adjust your schedule to improve things.
- Effortless scaling: Automate schedules as your business grows, while staying on budget.
Founding Year: 2008
G2 Rating: 4.6/5 (300 Reviews)
7. Workforce.com
Workforce.com is a workforce forecasting tool and centralized hub for managing employee information, from hiring to clocking out. It's ideal for industries like hospitality, retail, and healthcare, where real-time staffing insights and scheduling precision are critical.
Here are some of its key features:
- Connect any data: Use sales, weather, or any relevant data to create demand-based schedules.
- Optimize staffing: Avoid overstaffing by factoring in absences and fluctuating demand.
- Prevent overtime: Get real-time alerts to avoid unnecessary overtime costs.
- Forecast and schedule in one place: Streamline your process by predicting needs and creating schedules within the same system.
Founding Year: 1999
8. WorkForce Software
WorkForce Software is a labor forecasting software that puts employee experience first. The platform is flexible and adapts to the specific needs of any organization, no matter how complex the pay rules, labor regulations, or schedules might be. It is designed to create a positive employee experience, right where and when the work happens.
Here are some of its key features:
- Accurate forecasts: Predict labor needs down to the minute for optimal staffing.
- Fair schedules: Create flexible schedules that boost employee satisfaction.
- Data-driven staffing: Avoid overstaffing and understaffing with smart predictions.
- Measure and improve: Track performance and adjust your workforce strategy accordingly.
Founding Year: 1999
Conclusion
Workforce forecasting solutions continue to evolve, and organizations require solutions that can scale with changing demands. iMocha offers a user-friendly, skills-first platform that empowers strategic talent planning and forecasting. By fostering continuous learning and development, it not only enhances employee engagement and retention but also contributes to greater agility, innovation, and business performance.
FAQs
1. What is workforce forecasting software?
Workforce forecasting software uses historical data, current workforce metrics, and predictive analytics to estimate future staffing and skill requirements. It helps organizations plan proactively by aligning workforce capacity with business goals.
2. What are the key features of workforce forecasting software?
Key features include skill gap analysis, employee skills inventory, predictive modeling, demand forecasting, and real-time analytics. These capabilities support data-driven decisions for hiring, reskilling, and talent deployment.
3. What metrics do workforce forecasting tools track?
These tools track current skill availability, competency gaps, training impact, workforce productivity, labor costs, turnover rates, and schedule adherence. These insights guide workforce optimization and long-term planning.
