44 days Yes that's the average time it takes to hire someone for an open job.
This shows just how tough it is for companies to find the right people these days.
On top of that, HR leaders:
- Spotting skill gaps
- Predicting hiring needs
- Planning for the long term
- Training effectively
Managing all this alone can get difficult, that's why companies use Workforce planning tools.
Now, there are many workforce forecasting tools out there. But selecting the one that matches your needs can make you feel lost.
That's we have mentioned the top 8 workforce planning software in this article.
What is Workforce forecasting?
Workforce planning is a comprehensive strategic process that organizations use to align their human resources with their business objectives. And a crucial part of workforce planning is workforce forecasting.
Workforce forecasting is a strategic process that gathers and studies data to predict what kind of workforce and skills will be needed in the future. It looks closely at the current employees and what they're good at, which helps make plans to improve things.
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Top 8 Workforce Forecasting Tools in 2024
1. iMocha
iMocha is an AI-powered skills intelligence platform that identifies skill gaps within teams and departments enabling targeted training and development programs. This workforce forecasting tool also analyzes skills data, market trends, and internal metrics to predict future workforce requirements, helping companies make informed decisions about hiring, upskilling, and resource allocation.
This software is one stop solution for mid-large enterprises that provides employees skills inventory, job role-based skill benchmarking, and insights on employee upskilling-reskilling needs.
Because they provide features such as:
- Pinpoint skill gaps and create targeted training programs to maximize workforce efficiency.
- Forecast future skill needs and develop strategic workforce plans aligned with your business goals.
- Gain a clear picture of your current workforce skills for better planning and development.
- Benchmark job role skills against industry standards to identify areas for improvement.
- Provides personalized upskilling and reskilling programs that are backed by professionals.
Founding Year: 2015
G2 Rating: 4.4/5 (239 Reviews)
Pricing: Click here for more details
2. Atoss
ATOSS helps businesses manage their workforce, especially during unexpected changes in staffing needs. It's suitable for any company, ensuring the right people are available at the right time while controlling costs.
Here's what ATOSS workforce forecasting system brings to the table:
- Accurate forecasting for better planning: ATOSS predicts changes in staffing needs, helping you make cost-effective decisions.
- Data-driven insights: Uses past data and future predictions to create accurate forecasts for demand-driven workforce planning strategies.
- Clear view of staffing needs: Get a detailed picture of who you need and when.
- Effective workforce management: Accurately predict staffing needs for optimal resource deployment.
- More time to react: Forecast demand changes, giving you time to adjust staffing and avoid costly last-minute issues.
Founding Year: 1987
G2 Rating: 4/5 (1 Reviews)
3. Genesys
Genesys helps businesses create personalized customer experiences at scale. It's a cloud-based platform that boosts growth by enabling differentiation through the right customer experience, while improving employee engagement and operational efficiency.
Here are the features that platform provides:
- Forecast like a pro: Plan your staffing needs up to two years in advance. Optimize schedules to boost efficiency, reduce overtime and keep your team happy. All while staying on budget.
- Scheduling made easy: Automate shift assignments, set flexible work rules, and streamline the entire process.
- Empower your employees: Give your team control over their work-life balance. With the Genesys Tempo™ mobile app, they can view schedules, request time off, and manage their time right from their phones.
- Hire the right people: Make your hiring process even better with tools that help you assess and confirm candidates' skills, ensuring they're a perfect fit for your contact center.
Founding Year: 1990
G2 Rating: 4.3/5 (1362 Reviews)
4. Rotageek
Rotageek takes the guesswork out of scheduling. It uses your customer data to predict how busy you'll be, so you can create staff schedules that perfectly match demand.
Plus, Rotageek uses smart forecasting models to align your staffing with actual customer needs. This means you can hit your budget goals, meet service expectations, and keep your employees happy, all at the same time.
On top of that, the platform provides features such as:
- Cost-effective staffing: Optimize your budget and improve labor efficiency by up to 25%.
- Flexible forecasting: Forecast using budget or customer demand data for optimal scheduling.
- Data-driven scheduling: Precise forecasts down to 15-minute intervals ensure schedules adapt to changing needs.
- Evidence-based decision making: AI-powered scheduling justifies decisions and continually improves based on customer demand.
Founding Year: 2009
G2 Rating: 4.6/5 (28 Reviews)
5. Verient
Verint is a workforce management platform that comes with AI-powered forecasting and scheduling bots. The platform helps you build accurate capacity plans quickly, even in the most complex situations. Plus, with its unique TimeFlex Bot, employees can easily adjust their schedules based on their needs and preferences.
Key features:
- Provides real-time guidance and personalized tips to agents during calls, boosting performance.
- Makes it easy to review all customer interactions and spot areas for improvement.
- Schedule across channels, match schedules to skills, and handle exceptions with ease. Agents and supervisors can access everything they need online or on their phones.
Founding Year: 1994
G2 Rating: 4.5/5 (40 Reviews)
6. Deputy
Deputy is one of the tools which helps to manage your workforce. It handles everything from creating schedules to tracking employee hours, all in one place. Plus, it's perfect for teams on the move, letting them clock in and out right from their phones.
On top of that it provides features such as:
- Spot trends: Get a clear picture of your business performance, like labor costs and how demand changes.
- Create the perfect schedule: Use real-time data to see how your actual performance compares to your forecasts, and adjust your schedule to improve things.
- Effortless scaling: Automate schedules as your business grows, while staying on budget.
Founding Year: 2008
G2 Rating: 4.6/5 (300 Reviews)
7. Workforce.com
Workforce.com is like a centralized hub for all your employee information, from the moment you hire them to when they clock out each day.
If you work in hospitality, retail, and healthcare business, it's perfect for you.
Here's what it brings to the table:
- Connect any data: Use sales, weather, or any relevant data to create demand-based schedules.
- Optimize staffing: Avoid overstaffing by factoring in absences and fluctuating demand.
- Prevent overtime: Get real-time alerts to avoid unnecessary overtime costs.
- Forecast and schedule in one place: Streamline your process by predicting needs and creating schedules within the same system.
Founding Year: 1999
8. WorkForce Software
WorkForce Software is one of the top global providers of workforce forecasting tools that puts employee experience first. Their platform is flexible and adapts to the specific needs of any organization - no matter how complex their pay rules, labor regulations, or schedules might be. It's designed to create a positive employee experience, right where and when the work happens.
Here are some of the features the platform provides:
- Accurate forecasts: Predict labor needs down to the minute for optimal staffing.
- Fair schedules: Create flexible schedules that boost employee satisfaction.
- Data-driven staffing: Avoid overstaffing and understaffing with smart predictions.
- Measure and improve: Track performance and adjust your workforce strategy accordingly.
Founding Year: 1999
Summing it Up
Workforce forecasting tools are rapidly evolving, and businesses need tools that can adapt and grow alongside them. So if you’re overwhelmed by your options, start with a user-friendly option like iMocha. It also fosters a culture of continuous learning and growth, leading to improved employee engagement and retention, but also drives innovation, efficiency, and ultimately, your bottom line.
FAQs
1. What is Workforce Forecasting Software?
It's a tool that helps businesses predict future staffing needs to make sure they have the right people at the right time.
2. What key features should workforce forecasting software have?
Look for features like accurate skills assessment, skills intelligence, advanced analytics and predictive modeling, demand forecasting, scheduling tools, and real-time analytics for data-driven decisions.
3. Which metrics should be tracked with workforce forecasting software?
Visibility into talent’s current skills, skill-gap analysis, personalized L&D programs, track labor costs, productivity levels, employee turnover, and schedule adherence to optimize your workforce.
