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iMocha AI-Evaluation: Assess Business English for Non-Technical and Customer Facing RolesIntroducing AI-evaluation Speaking and AI-evaluation Writing: Two new question types that leverage Artificial Intelligence to auto evaluate Business English, both speaking and writing skills, of a candidate.  

AI-evaluation: Writing 

To evaluate a candidate’s Business English writing skills, add the following question to your assessment. The candidate’s grammar, writing tone, and vocabulary will be auto evaluated with the help of our Natural Language Processing (NLP) models.  

iMocha AI-Evaluation: Assess Business English for Non-Technical and Customer Facing Roles

AI-evaluation: Speaking 

To evaluate a candidate’s Business English speaking skills, add this the following question to your assessment. The candidate’s oral fluency, speaking tone, and vocabulary will be auto evaluated with the help of our Natural Language Processing models. 

iMocha AI-Evaluation: Assess Business English for Non-Technical and Customer Facing Roles

These questions can primarily be used for evaluating speaking and writing skills of customer facing roles such as Sales personnel, Customer Success personnel, Customer Support, Business Analysts, Product Management roles (except core engineering and developers) among others.  

For the said rolesyou need not have separate assessments for evaluating their Business English speaking and writing skills. Simply include these questions in your existing assessment and you are good to go.  

How will you benefit from AI-evaluation Speaking and AI-evaluation Writing? 

Hiring managers and Recruiters will find it quite easy to evaluate candidates’ proficiency in spoken and written English. Since the answers are auto evaluated, you will not have to spend additional time on going through these recordings individually. A valuable amount of time and energy will be thus saved.  

It is also beneficial in improving candidate experience as they no longer have to take multiple assessments to showcase their skills.  

How it works

While creating a new assessment or modifying an existing one, simple click on ‘Add Skill’ and select the two new question types.  

iMocha AI-Evaluation: Assess Business English for Non-Technical and Customer Facing Roles

Next, choose any number of questions you want from any of the Easy, Medium, and Hard parameters. You can also decide whether you want the system to automatically select the questions on a random basis or select them manually based on your preference. Finalize the time (by default 10 mins recommended) for this section and click on ‘Save Skill’. 

Voila, your assessment is ready to be shared!  

The Outcome 

1 Using-AI-evaluation-questions-in-Assessments2-AI-evaluation-Speaking3-AI-evaluation-Writing4-Reading-the-reports

Here, you can see that the candidate has scored high in both the sections and is eligible to be shortlisted for an interview with the hiring manager for the position of Sales Development Officer. By simply adding the prerequisites of Speaking and Writing Evaluation, the candidate was able to portray his skills on both the parameters.

To know more about our AI-evaluation Speaking and AI-evaluation Writing question types, get in touch with our experts at support@imocha.io.

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Yatin Pawar
Yatin Pawar
Yatin Pawar - Product Marketer at iMocha. I absolutely enjoy the varied roles and responsibilities of being a Product Marketer. It allows me to collaborate with all the other teams, plan my initiatives, and make an impact by enabling the Sales, CS, and AM teams. In my spare time, I enjoy reading fiction, fantasy, and mythological novels. Currently, I'm on a war history reading spree.
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Topics: Company News, iMocha Engineering

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