English Communication Skills Assessment for tech n non tech customer facing BPO roles

Imagine a leading multinational BPO grappling with ineffective English communication among its candidates and employees, resulting in customer relations issues, productivity loss, collaboration challenges, and missed opportunities across their global operations. They need a solution to enhance their employees' linguistic capabilities and align their communication skills with CEFR international standards.

In today's global landscape, English has emerged as a critical mode of communication. With the expansion of businesses from English-speaking countries, assessing the English-speaking skills of candidates has become essential before hiring. Companies now rely on English Communication Skills Assessment to screen candidates and employees for English communication skills.

In today’s global corporate environment, one of the biggest challenges organizations face is assessing and ensuring effective written English communication skills. Many companies struggle with this, leading to misinterpretations, inefficiencies, and missed opportunities. iMocha's AI English Communication Skills Assessment, featuring advanced CEFR parameters for the English Writing Test, helps companies ensure that their employees and candidates have the necessary communication skills.