Having clear visibility into your workforce data not only eliminates decisions based on managerial instincts but also streamlines several HR processes, such as talent management.
However, obtaining accurate workforce intelligence requires collaboration among various stakeholders:
- Internal digital and IT teams contribute their expertise in HRIS architecture.
- Employees enrich the data through the effective use of HR platforms.
- Leaders adapt their managerial skills to align with the new technological landscape.
- Most importantly, HR teams oversee these operations.
Manually tracking and managing these collaborations is a nightmare and leads to consequences that directly impact organizational performance, culture, and growth.
This is where Workforce Intelligence Software comes in.
What is a Workforce Intelligence Software?
Workforce intelligence platforms are advanced software solutions designed to help organizations optimize Talent Management by leveraging data analytics, artificial intelligence, and machine learning. These platforms collect, analyze, and interpret vast amounts of workforce data to provide actionable insights that can enhance decision-making in various aspects of human resources management.
In this article, we will discuss the top 12 workforce intelligence software solutions that you need to explore and how they can help you build future-ready teams.
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Top 12 Workforce Intelligence Software
1. iMocha
iMocha’s AI-powered Skills Intelligence Cloud uses various channels to generate accurate and data-driven Workforce Intelligence. It helps organizations create a comprehensive Job Architecture with detailed skills taxonomies and ontologies. This enables organizations to map each job role with its required skills. It then leverages its skills assessment capabilities to validate each employee's skills and identify their job-role-specific skills gaps and proficiencies.
This process of gathering workforce intelligence not only simplifies skills gap analysis but also simplifies processes such as internal mobility, succession planning, and the creation of employee career paths.
Features:
- Skill Taxonomy: iMocha categorizes and tracks essential skills, allowing precise development paths for employees.
- Unified Competency Framework: Streamlines skill evaluation and development, promoting consistency and clarity.
- Job Architecture: Clearly defines roles and responsibilities, fostering accountability.
- Seamless HR Integration: Integrates smoothly with existing HR systems, enhancing efficiency.
- Pull Approach for Skill Exploration: Empowers employees to drive their own development journey and showcase diverse talents.
- Custom Assessment Experience: Offers tailored learning experiences for each employee.
- Data-Driven Re-Skilling: Uses performance data to identify and address skill gaps effectively.
G2 Rating: 4.4/5 (247 reviews)
Founded: 2015
Pricing: Contact iMocha for a free trial.
2. Pega
Pega is a robust low-code workforce intelligence software that empowers organizations with agility, enabling them to adapt to change. It leverages AI-powered decision-making and workflow automation to tackle critical business challenges, from personalizing customer engagement to automating services and streamlining operations. Its scalable and flexible architecture is designed to help people focus on what matters most, allowing them to meet today’s customer demands while continuously transforming for the future.
Features:
- Tools for process analysis and data visualization to uncover how work gets done and identify areas for improvement.
- Intelligent automation that determines when to use BPM, case management, RPA, low-code development, and more.
- Opportunity analysis to evaluate the impact of automation.
- Granular, step-by-step analysis of critical processes to discover the most efficient paths to valuable outcomes.
G2 Rating: 4.2/5 (271 reviews)
Founded: 1983
Pricing: NA
3. Revelio Labs
Revelio Labs unifies and standardizes workforce dynamics using five key data sources. These include online professional profiles, detailing employment dates, companies, titles, education, skills, and more. Job postings provide data on posting dates, job descriptions, and salaries. Employee sentiment is captured through review scores and detailed reviews. Government data encompasses published labor statistics, immigration filings, census data, Social Security Administration data, and voter registration data. Lastly, firmographic data includes subsidiary-parent relationships, industry classifications, and mappings to financial identifiers.
Features:
- Gain a comprehensive overview of a company's composition with our detailed headcounts, inflows, and outflows for each unique position, segmented by job, seniority, geography, salary, education, skills, and gender & ethnicity.
- Track employee transitions to see where employees are coming from or going.
- Access active, new, and removed job postings, complete with full text and salary information, segmented by job, seniority, geography, keywords, and skills.
- Employee reviews feature numerical ratings and raw text, divided into positive and negative reviews, and segmented by role, seniority, and geography.
G2 Rating: NA
Founded: 2018
Pricing: NA
4. HCMI
HCMI’s SOLVE is a people and HR analytics platform that serves as a workforce decision hub, converting data from various HR and business systems into vital insights that drive current business results and build a future-ready workforce.
With embedded analytics, dynamic visualization, and advanced query capabilities, HR, business, and analytics users can pinpoint actionable insights for improved talent management interventions.
Features:
- Provides secure, role-specific access to vital workforce performance indicators and underlying factors, consolidating them into a single access point for comprehensive enterprise-wide data.
- Offers immediate access to dynamic representations of top-tier metrics, creating a central hub for urgent and critical workforce management decisions.
- Links workforce expenditures with business and financial outcomes, enabling informed decisions to reduce inefficiencies and optimize investments for better results.
- Facilitates performance comparison with industry standards and peers using integrated benchmarks and labor market insights in reports and analysis.
G2 Ratings: 5/5 (1 review)
Founded: 2008
Pricing: NA
5. Reejig
Reejig is a workforce intelligence platform designed to help enterprises find, mobilize, reskill, and upskill their workforce using an independently audited Ethical Talent AI. Reejig integrates data from your internal people systems with public data sets and applies Ethical Talent AI models to create a comprehensive skills ontology of your employee population.
Features:
- Mobilize your people to new opportunities.
- Reskill and upskill employees according to business objectives.
- Retain your talent by offering meaningful internal career paths for personal growth.
- Achieve skills visibility across your talent ecosystem.
G2 Ratings: 3.5/5 (11 reviews)
Founded: 2019
Pricing: NA
6. Mosaic
Mosaic is an AI-powered software designed to enhance profitability and productivity. Integrating seamlessly with project and financial management tools, Mosaic provides a visual overview of workload, showing who is working on what and when in a single, intuitive interface. Efficiently staff projects based on real-time priorities and availability, balance workloads to prevent burnout, and forecast demand to guide hiring decisions.
Features:
- Unlike complex BI tools, Mosaic offers intuitive, pre-built charts and graphs that are easy for anyone to understand.
- Analyze your data from any perspective to gain insights into what’s happening.
- Mosaic’s AI examines planned time, utilization, budgets, and more to predict workload.
- View work planned for each staff member over any time period with Mosaic's Workload Report.
G2 Rating: 4.4/5 (14 reviews)
Founded: 2019
Pricing: Mosaic has 3 pricing editions. A free trial of Mosaic is also available.
7. Lightcast
Lightcast's workforce intelligence tool helps employers stay ahead of workforce trends, ensuring they can hire and retain the right talent. It provides insights that inform every stage of the candidate and employee journey—from identifying in-demand skills and title normalization to ensuring pay transparency and facilitating upskilling. Lightcast delivers reliable and relevant labor market data to guide talent acquisition, management, and retention strategies, supporting the entire workforce planning process.
Features:
- Recruit more competitively and streamline the hiring process.
- Clean, categorize, and interpret data effectively.
- Access ongoing training to build confidence and solve more data-related problems.
- Use current skills data to guide upskilling and career path development.
G2 Rating: 4.6/5 (30 reviews)
Founded: 2000
Pricing: NA
8. Phenom
Phenom leverages AI-powered talent experiences to hire employees faster, develop them to their full potential, and retain them longer. The Phenom Intelligent Talent Experience platform seamlessly connects candidates, employees, recruiters, hiring managers, HR, and HRIS, empowering over 500 diverse and global enterprises. Innovative products include Phenom Career Site, Chatbot, CMS, CRM, AI Scheduling, Video Assessments, Campaigns, University Recruiting, Talent Marketplace, Career Pathing, Gigs, Mentoring, and Referrals.
Features:
- Gain a comprehensive view of the skills within your organization.
- Place employees on defined career paths and monitor their progress to provide mentoring and coaching as needed.
- Utilize AI talent signals to swiftly identify potential attrition and take proactive measures.
- Leverage skills ontology to establish a talent baseline, annotating as necessary to create a detailed overview of your current capabilities and future needs.
G2 Rating: 4.4/5 (364 reviews)
Founded: 2010
Pricing: NA
9. GuestXM
The GuestXM™ workforce intelligence tool revolutionizes hospitality by enabling brands to deliver best-in-class experiences. It captures omnichannel guest feedback using an advanced natural language processing (NLP) model, transforming every interaction into actionable insights. This helps enhance your brand reputation and improve overall performance.
Features:
- Stay ahead of the compensation curve with workforce analytics grounded in the latest market data.
- Measure the return on investment of staff development initiatives and understand their impact on sales and customer sentiment.
- Utilize GuestXM's Total Rewards Survey data to gain insights into local work environments.
- Identify key drivers of employee engagement and satisfaction to develop strategies that reduce turnover.
G2 Rating: 4.5/5 (3 reviews)
Founded: 1995
Pricing: NA
10. Anthropos
Anthropos offers a cutting-edge workforce intelligence solution that transforms your employees into precisely what your company needs. By enhancing both soft and technical skills, Anthropos ensures your team members stay longer and contribute more. Designed for various departments including tech, sales, marketing, and beyond, this platform tailors its approach to meet the unique needs of each team, driving performance and long-term engagement.
Features:
- Workforce Intelligence recommends employees with crucial skills for your business by aligning open roles with industry trends and company needs.
- Identify and retain "at-risk" employees who possess in-demand skills by creating custom engagement programs and offering clear career paths for their future.
- The platform provides a match percentage score and detects skill gaps for immediate action, making it invaluable for urgent staffing needs.
- Get a real-time snapshot of your standout performers and up-and-comers.
G2 Rating: NA
Founded: 2023
Pricing: NA
11. Augmentir
Augmentir’s workforce intelligence tool offers a comprehensive suite of AI-driven connected worker solutions designed for industrial firms, enhancing skills management, training, digital workflows, and collaboration for the dynamic industrial workforce. Utilizing Augmentir's patented "Smart" AI framework, these features bridge the gap between training and task execution, providing real-time data and insights crucial for ongoing improvements in operational excellence.
Features:
- Gain continuous visibility to improve training initiatives, monitor individual and team progress, and launch more targeted training and upskilling efforts.
- Digitize and streamline the management of skills tracking and training programs, seamlessly integrating them with frontline operations.
- Visualize and monitor the skill sets of your workforce, quickly assessing readiness at both team and individual levels.
- Intelligently delegate tasks to ensure optimal utilization of skills across your organization.
G2 Rating: 4.3/5 (20 reviews)
Founded: 2017
Pricing: NA
12. 365Talents
365Talents’ workforce intelligence solution provides a skills-based talent experience solution that utilizes advanced AI to streamline talent management processes worldwide. The AI engages global employees using proprietary algorithms, offering opportunities for internal mobility, learning, development, projects, mentorship, and more.
Features:
- Analyze skills and strategize workforce planning.
- Foster diversity by breaking down silos.
- Discover new career paths and unlock talent potential.
- Equip your workforce with upskilling and reskilling opportunities.
- Build a resilient workforce for the future.
G2 Rating: 4.8/5 (65 reviews)
Founded: 2015
Pricing: 365Talents has 4 pricing editions.
Conclusion
In the constantly evolving market landscape, Workforce Intelligence Software is essential for any enterprise aiming to scale or stay competitive. Skills intelligence platforms like iMocha are crucial in this context, as they not only provide accurate insights into your in-house talent but also help identify skills gaps and map employees to job roles based on skills rather than biases.
While choosing the ideal workforce intelligence tool for your organization, here are some features to look for:
- Dynamic Job Architecture: Analyze skills, competencies, and additional contexts to identify employees available for upskilling or reskilling into future roles.
- Comprehensive Employee Profiles: Evaluate tenure, performance, growth trajectory, fit for openings and progressions, and options for succession planning.
- Skills Intelligence: Identify skills gaps and training needs, provide visibility into endorsed and self-reported skills, open jobs and roles requiring specific skills, and available learning opportunities, mentors, and gig projects to address those gaps.
FAQs
What is a workforce intelligence software?
Workforce intelligence software refers to advanced tools that leverage data analytics and business intelligence techniques to analyze and optimize workforce-related processes and decisions. These platforms gather and analyze data on employee performance, productivity, skill sets, and other relevant factors. By providing actionable insights, workforce intelligence software helps organizations make informed decisions to achieve their business objectives. The ultimate aim is to enable efficient use of human capital, improve workforce productivity, and enhance overall organizational performance.
How is workforce intelligence different from workforce analytics?
Workforce intelligence and workforce analytics are related yet distinct fields, each with its own focus and methodologies.
Workforce intelligence emphasizes using data and analytics to gain insights into the workforce and optimize workforce-related decisions and processes, covering a broad range of issues such as recruitment, retention, training, and compliance.
In contrast, workforce analytics is more about identifying trends, patterns, and correlations within workforce-related data, focusing narrowly on specific areas like employee performance, productivity, or engagement.
The data types they utilize also differ; workforce intelligence often deals with qualitative and subjective data, like employee feedback and engagement surveys, while workforce analytics leans towards quantitative and objective data, such as performance metrics and productivity statistics.
What are some examples of Workforce Intelligence use cases?
Workforce intelligence software offers five key use cases for HR professionals:
- Recruitment: It helps HR recruit candidates based on potential, analyzing existing employee performance data to identify promising candidates. The software can also auto-analyze and recommend passive candidates, streamlining talent sourcing.
- Workforce Optimization: By predicting demand and optimizing work schedules, workforce intelligence ensures efficient resource allocation. It combines employee performance predictions with market data to create optimal schedules, addressing irregular work hours.
- Succession Planning: Workforce intelligence identifies potential leaders within the organization, aiding in succession planning. It highlights employees with leadership potential and interest, helping HR plan targeted development programs and build a strong internal leadership pipeline.
- Employee Health and Productivity: By analyzing data on absenteeism, overtime, and other metrics, workforce intelligence helps detect early warning signs of health issues. Connecting digital touchpoints provides a holistic view of employee well-being, enabling proactive measures.
- Turnover Management: Workforce intelligence identifies attrition signals early, allowing HR to preempt turnover risks. By monitoring disengagement and productivity dips, it supports just-in-time hiring models, maintaining business productivity and reducing hiring and training costs.
