Soft skills are best defined as the non-technical skills that accentuate the overall interaction, communication, and performance of employees. While hard skills are more function-specific and targeted, soft skills are intangible, subjective, and poorly defined, which makes it very hard to assess them while hiring.
Assessing soft skills with a traditional approach is time-consuming and lacks standardization. It is also very difficult to define the metrics, and there is also a huge scope for unconscious bias to creep in. The best way to bypass all these challenges is to use a soft skill assessment tool during the interview.
Soft skills are neither a part of the course curriculum nor do they show up on reviews or resumes. However, they are extremely important in determining the performance of employees and their overall corporate engagement skills.
The assessment tool will help you evaluate various soft skills, including:
- Listening skills
- Leadership ability
- Empathy
- Strategic thinking
- Time management
- Decision-making
- Team-building
- Detail-oriented
- Adaptability
- Problem-solving
- Time-management
- Critical thinking
Hiring managers can select the best-fit candidate for their organization by using an assessment tool as an indicator and predictor of communication, emotional intelligence, critical thinking, and adaptability.
Though soft skills are seldom discussed, every organization should invest in the right soft skills measurement tools to accurately assess candidates during the interview. Before you pick a tool for successful recruitment, here's our list of top 14 soft skills assessment tools to facilitate your choice.
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Read on to discover the top soft skills assessment software for your organization
#1: iMocha
iMocha is a pre-employment skills assessment platform that evaluates candidates for technical, domain, coding, cognitive, and soft skills. This soft skills assessment tool enables hiring managers and recruiters to identify the working style of candidates, their communication skills, professionalism, cognitive ability, and ethics through situation-based questions focusing on real-life encounters at the workplace.
While the assessment tool helps identify the soft skills of potential candidates, iMocha’s latest offering, Skill Intelligence Cloud, launched in 2023, helps develop and nurture soft skills development in the current workforce. Hiring top talent is not the end of the road; you will have to nurture and help them grow. Skills Intelligence Cloud uses a unique blend of skill validation, analytics, and architecture to recognize the soft skills an individual already has and the gaps that need to be filled.
Features
- The soft skills assessment software offers innovative tests for business communications, which include Active Listening, Communication Fundamentals, Cross-Cultural Communication, Presentation, Negotiation, and Persuasion skills
- The soft skill measurement tool also features AI-EnglishPro, NLP and AI-enabled language testing tool to measure Business English communication skills accurately
- Business Etiquette Assessments such as Meeting Etiquette, Workplace Etiquette, Email Etiquette, Grooming Etiquette, Telephone Etiquette, Professionalism, and Ethics
- The best of soft skills assessment tools that evaluates candidates for Teamwork, which includes Adaptability, Collaboration, Networking, and Relationship Building
- Leadership Skills, such as Delegation, Decision-making, People Management, Mentoring, Constructive Feedback, Influencing, and Developing Others
- Personal Development test encompasses Self-awareness, Personal Effectiveness, Goal-setting, and Self-development
- Professional skills like Problem-solving, Customer Focus, Accountability, Time Management, Conflict Management, Research Skills, Critical Thinking, Strategic Planning, Emotional Intelligence, Creativity, Innovation, and Reliability
G2 Rating: 4.4 out of 5 stars (239 reviews)
Price: Available on request
Customer Segment: SMB, Enterprises, Startups
| Evaluate candidates' soft skills by utilizing iMocha's distinctive scenario-based questions. |
#2: Hire Success
Hire Success is a pre-employment assessment software that caters to small and medium-sized businesses. It gives access to hiring frameworks already used by some of the leading companies in the world. This soft skills assessment tool focuses on the technical as well as non-technical skills of candidates and ensures hiring managers can find the best match that combines their core and soft skills perfectly.
Features
- Find competent, reliable and team-oriented candidates through personality tests that show the real person. A personality test allows hiring managers to detect potential red flags, ask only right questions, and make faster hiring decisions
- Checks candidates for teamwork skills, emotional intelligence, adaptability, work ethics, cultural fit, stress management, and reliability
- The Hire Success Integrity Assessment is a pre-employment test that evaluates the personality of candidates and their tendency to be honest, reliable, and responsible at work. It also helps identify behaviors such as violence, drug abuse, negative attitude, low productivity and theft
- Cognitive aptitude tests reveal how candidates would perform in specific situations. Hiring managers can gather data and identify top candidates to structure them better for interview questions
G2 Rating: 4.3 out of 5 stars (3 reviews)
Price: Available on request
Customer segment: SMBs
#3: Toggl
Toggl allows hiring managers to create job-specific assessments addressing all stages of the hiring pipeline. The soft skills measurement tool promotes quicker, fairer and leaner hiring.
Features
- Tailored communication skills test to assess the soft skills of candidates
- Leadership and Management soft skills test to evaluate leadership qualities
- Negotiation tests to determine the capability
- Problem-solving test
- Teamwork personality test
- Time management personality test
- Remote working personality test
G2 Rating: 4.7 out of 5 stars (7 reviews)
Price: Basic Plan - $17/month, Premium Plan $199/month, Business Plan $399/month
Customer Segment: Startups and small businesses
#4: Mettl
Mettl highlights that talent combines core traits with acquired skills. This soft skills assessment tool delivers a comprehensive pre-employment skill assessment strategy through a series of soft skill measurements.
Features
- Personality traits, including characteristic thought patterns, cognition, emotions, and behaviors
- Behavioral tendencies to ensure successful performance at workplace
- Cognitive Ability test to determine problem-solving and reasoning skills
- Communication skills to determine the ability to convey thoughts meaningfully
G2 Rating: 4.4 out of 5 stars (499 reviews)
Price: Customized pricing plans available on request
Customer Segments: Mid-market segment, SMBs
#5: Bryq
Bryq is an upcoming soft skills measurement tool that ensures quick and unbiased hiring. The platform aims to nurture talent and help hiring managers look for matching skill sets by combining soft skill assessment with core skills.
Features
- Interactive soft skill assessment tool with 20-minute tests in a simulated environment to ensure candidates are engaged
- Measures four cognitive skills in candidates – Verbal Reasoning, Numerical Reasoning, Logical Reasoning, and Attention to detail
- Object assessment of behavioral patterns through proven personality assessments derived from the 16PF framework
- Comprehensive Indicators including Culture Add, Emotional Intelligence, Remote Work
- Leadership potential assessment to identify top performers for leadership roles
G2 Rating: 4.6 out of 5 stars (30 reviews)
Pricing: Available on request
Customer Segment: Large enterprises, startups
#6: TestGorilla
TestGorilla is a pre-employment testing tool designed to assist enterprises to manage their hiring lifecycle. It not only offers assessments for technical roles but also soft skills and non-technical skill assessment too. The growing library of this soft skills assessment tool entails cognitive ability test personality test, language test, role-specific test, and culture add test.
Features
- Cognitive ability tests – Mechanical Reasoning, Reading Comprehension, Critical Thinking, Intermediate Math, Numerical Reasoning, Problem Solving, Attention to Detail, and more
- Language test – English, Japanese, Russian, Dutch, Mandarin, Arabic, Norwegian, Swedish, Spanish, Polish, French, German, and Portuguese
- Different types of personality and culture add tests – Enneagram, Motivation, Culture adds
- Situational judgment tests – Negotiation, People Management, Leadership, Business Compliance & Ethics, Time Management, Communication, Account Management, Business Judgement
G2 Rating: 4.5 out of 5 stars (1020 reviews)
Pricing: TestGorilla has different pricing plans as under:
- Free: $0 per month with limited access to assessments
- Pay as you go: $26 per month, billed $312 annually
- Scale: $325 per month, billed $3900 annually
- Business: $2200 per month, billed $26400 annually
- Enterprise: Contact for pricing details
Customer Segment: Medium-sized businesses, Enterprises
#7: eSkill
eSkill is a pre-employment and behavioral assessment platform. It is a soft skill measurement tool that improves the overall hiring outcomes. Behavioral assessments provide a deeper insight into the personality of candidates, revealing how they communicate, think and work, which allows hiring managers to predict their on-the-job performance.
Features
- Behavioral Assessments to predict performance, assess for cultural fitment, and prepare for cultural fit training
- Integrated recruitment process with pre-employment assessments, video interviews, and skill tests for a comprehensive hiring solution
- Cognitive aptitude tests to measure general intelligence and predict job performance accurately for mid as well as senior-managerial roles
- Video response questions to assess problem-solving abilities in real job-related situations
G2 Rating: 4.5 out of 5 stars (328 reviews)
Pricing: eSkill offers three pricing plans – Basic, Premium, and Enterprise. It also has a pay-per-score package starting from $850. Full pricing information is available on request.
Customer Segment: SMBs, Enterprises
#8: Neuroworx
Neuroworx is another AI-enabled talent acquisition tool that provides an all-in-one solution to hire and manage talent. It helps recruiting managers find quality resources quickly to fill urgent positions. This soft skill assessment software focuses on reliable, bias-free and valid recruitment through validated tests.
Features
- Assess soft skills to evaluate applicants based on their performance – Adaptability Test
- Accountability Test, Communication Skill Assessment, Decision-Making Skill Assessment, Interpersonal Skill Test, Problem-Solving Test
- Project Management Test, Teamwork Test, Time Management Test
- Personality Test – Drives Test, HEXACO Personality Test, Interest Inventory
- Pre-employment Aptitude Test – Abstract Reasoning, Emotional Intelligence, Diagrammatic Reasoning, Error Checking, Logical Reasoning, Mechanical Reasoning, Numerical Reasoning, Situational Judgement, Spatial Reasoning, Verbal Reasoning
G2 Rating: NA
Pricing: There are three pricing plans
- Essential Plan starts at $41 per month, billed at $490 annually
- Standard Plan starts at $333 per month, billed at $3990 annually
- Advanced Plan starts at $2499 per month, billed at $29,990 annually
Customer Segment: SMBs, Startups
#9: Clevry
Clevry is a user-friendly soft skill assessment tool that enables hiring managers to assess soft skills scientifically. It has over 46 personality tests reflecting the corporate culture of candidates. You can also use ready questionnaires focusing on industry-specific roles.
Features
- Personality questionaries
- Ability tests
- Virtual assessment center
- Situational judgement tests
- 360-feedback
G2 Rating: NA
Pricing: There are four pricing plans-
- 1-50 employees: $125 per month
- 51-200 employees: $325 per month
- 201-500 employees: $575 per month
- Enterprise: Contact for custom solutions
Customer Segment: SMBs, Startups
#10: Pymetrics
Pymetrics is an HR management software that facilitates businesses and streamlines the hiring process through AI technology and behavioral analytics. The platform allows professionals to conduct video interviews and gamified assessments for candidates and suggest alternative roles. The pre-built behavior-based games allow hiring managers to measure candidates’ emotional behavior, personality traits, and cognitive skills. The soft skill measurement tool also generates customized performance reports.
Features
- Make bias-free decisions across the talent lifecycle by surfacing soft skills data inside the HR system
- Generate a holistic overview of employees and candidates through fair and predictive soft skills analysis data
- Receive behavioral trait data unveiling the potential of candidates and develop reports to drive improved talent decisions
G2 Rating: 3.5 out of 5 stars (5 reviews)
Pricing: Available on request
Customer Segment: SMBs, Startups
#11: Merittrac
Merittrac is an online assessment platform to hire and develop the workforce. It offers complete end-to-end solutions for the corporate sector, online evaluations, admission management, and other examinations for educational institutions, education boards, universities, government bodies etc. It specializes as a soft skill assessment software by providing cognitive, communication, behavioral, and workforce development assessments.
Features
- Comprehensive cognitive assessment solutions including analytical reasoning, verbal reasoning, numerical reasoning, quantitative reasoning, reading comprehension, problem-solving, situational judgment, emotional intelligence and attention to detail
- Communication assessments combining Verbal Ability Test, English Proficiency Test, English Writing Test, and English Listening Test
- Assess candidates for culture-fit and behavioral aspects using evidence-based methodology
- Pre-employment aptitude test to assess numerical, logical, spatial, error-checking, verbal, and quantitative reasoning of candidates
- Psychometric tests to evaluate personality traits, cognitive abilities, and values and motivation
G2 Rating: NA
Pricing: Available on request
Customer Segment: SMBs, Startups
#12: JobArch
JobArch is a recruitment software that effectively facilitates and improves the hiring process. It is a tested soft skill assessment tool based on AI that pre-screens candidates through a semantic engine. It supports online psychometric tests and other soft skill assessments to ensure hiring managers can find the best-fit candidate for respective job roles.
Features
- Maps aptitudes and skills to identify the best candidates
- Online psychometric test to test cultural fit
- 37 psychological tests, 4 different classes to outline candidate skills precisely and measure candidate competencies
- 25 online soft skill tests
- 7 online personality tests
- 4 online cognitive skill tests
- Easy to analyze results
G2 Rating: 5.0 out of 5 stars (4 reviews)
Pricing: JobArch has three pricing plans -
- Starter: $20 per month
- Growth: $50 per month
- Pro: $80 per month
Customer Segment: SMEs, small-sized recruitment companies, staffing agencies
#13: HighMatch
HighMatch takes a modern approach to employee assessment. The team involves in-house psychologists to deliver personalized insights into candidates at every stage of the hiring cycle. As a result, you can find better matches. It is a soft skills measurement tool that offers personality tests to accurately predict the job performance of candidates.
Features
- Personality test to assess candidates faster and better for specific culture and roles
- Measures 7 unique traits like adaptability, assertiveness, intensity, optimism, sociability, responsiveness, and structure
- Aptitude test to determine how quickly candidates can learn and resolve problems
- It measures aptitude like critical thinking, logical reasoning, problem-solving, spatial reasoning, and vocabulary
- Situational Judgment tests provide insights into the candidate’s ability to tackle challenges appropriately
G2 Rating: 4.8 out of 5 stars (56 reviews)
Pricing: There are three pricing plans. The Standard Plan starts at $100 per month. For Mid-market and Enterprise plans, contact the team.
Customer Segment: SMEs, Startups
#14: Retorio
Retorio combines AI and ML with advanced organizational and psychological research discoveries. It takes talent hunt and management to another level with innovative video-AI, which reveals the personality of candidates. It also provides an in-depth analysis of cultural fit, work, and personality.
Features
- AI-powered talent management and behavioral intelligence platform that makes recruitment easy
- People analytics can be added to each stage of talent management to understand individuals better
- Culture assessment and target profiling; video interviews and simulations; personality analytics and talent matching
- Measures personality, scales intuition, analyzes actual behavior, and combines science with AI
G2 Rating: 4.5 out of 5 (1 reviews)
Pricing: Available on request
Customer Segment: SMEs, Startups
Conclusion
LinkedIn data reveals a staggering 92% of talent professionals and hiring managers now prioritize strong, soft skills in candidates. Considering that soft skills are so important and strongly desired, hiring managers want to assess candidates thoroughly and effectively to ensure unbiased and good hiring. With iMocha’s diverse soft skills assessments, you can evaluate candidates right from the start and avoid bad hires.
Extra Mocha Shots:
- Assess Candidates for Soft Skills Using iMocha’s Unique Situation-based Questions
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FAQs
How do you assess soft skills?
Soft skills are specifically important for managerial roles and team lead positions to ensure candidates can manage a team more effectively. Soft skill assessment helps you identify communication skills and social attitudes that may be difficult to identify during interviews.
- Using pre-employment soft skills assessment tools is one of the best ways to identify the required skills in candidates
- Make the candidate rank his/her soft skills from the strongest to the weakest
- Ask for examples illustrating their soft skills at work
- Ask which soft skills would lead to success in that specific role
- Observe the social and physical cues during the interview
What are the 7 essential soft skills?
The 7 essential soft skills are:
- Teamwork
- Problem-solving
- Communication
- Adaptability
- Critical thinking
- Time management
- Interpersonal skills
What are the three categories of soft skills?
The 3 major categories of soft skills are:
- Knowledge
- Transferable skills
- Self-management skills
