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Empowering BPO Recruitment: iMocha's AI-EnglishPro and Its Role in Assessing Business English Communication Skills in the SEA Region

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Empowering BPO Recruitment: iMocha's AI-EnglishPro and Its Role in Assessing Business English Communication Skills in the SEA Region

Business Process Outsourcing, commonly known as BPO, is becoming increasingly popular, especially in the Asia-pacific region including Southeast Asia. The BPO market is rapidly growing because of the increased adoption of outsourcing by different organizations as part of cutting costs and improving their efficiency. With the development of digital technologies like AI, Machine Learning, automation and so forth, there is an increased expectation of the BPO market to boom in the SEA region. As per a recent study, revenue for the Asia-Pacific BPO is expected to surpass US $72.38 billion (about $220 per person in the US) in 2023. This further depicts the hidden potential of the BPO industry.

What is a Video Proctoring Tool, and How to Select the Best One?

In today's changing era of work, many companies have already started leveraging tools like video interview assessment during the hiring process. Undoubtedly these interview tools provide convivence and an effortless method of identifying top candidates.

Future of Emiratization: Building a Skills-first Organization with AI-driven Skills Intelligence

Amidst the UAE's quest for economic growth, a surprising challenge emerged—a scarcity of local Emirati talent in the private sector. With a mere 4% of Emiratis working in this domain, the government set a bold target to raise this number to a remarkable 10% by 2026.

Why is Building a Skills-First Organization Critical in the Age of GenAI?

Before September 2021, the term and idea of "GenAI" were relatively unknown to the general public. However, since then, 'GenAI' has emerged as a powerful force, causing significant disruptions in various fields.

15 Best Competency Management Software in 2025

Are you tired of managing employee performance and skill development manually?

How to Hire SQLite Developers?

Hiring for a technical role has always been a challenge for companies. The talent pool is limited, and measuring and comparing the technical competencies of each individual is difficult.

How to Assess and Hire Redis Developers in 2025

Redis - or Remote Dictionary Server - acts like a database or cache which is open source. It is a high-performance, high-speed database structure that allows enterprises to scale their operations exponentially with low latencies and high speeds.

Top 8 IT Assessment Tools in 2025

Organizations worldwide are looking to accelerate their hiring process without compromising talent quality. However, the manual recruitment process for top-notch IT talent is time-consuming, expensive, lacks real-time data, is prone to human error, and lacks in-depth insights. Additionally, the Great Resignation and rampant IT layoffs have not made things easy and accelerated the adoption of virtual recruiting technologies. Recruiters are tasked with making smart, cost-effective hiring decisions with fewer resources.

Top 10 Candidate Testing Software For 2025

Recruiters are stuck in a catch-22 situation: Finding the perfect candidate while streamlining the hiring process is herculean. To top it off, ensuring hire quality is making matters more complicated.

Top tech skills required in IT by 2025 and beyond

Having T-shaped employees with multiple skills has become pivotal in today's fast-paced world for companies. Therefore, organizations globally strive to develop their existing workforce into T-shaped employees with specific skill sets with transferable skills in different disciplines.

Project Readiness Assessments - A Must-Have On Your Readiness Checklist

How many people do you need to change a light bulb?

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